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"Closed" or "Suspended" status indicates one of two things:
  • your project invoice is overdue, which is why we have restricted the use of the project;
  • your trial period has expired and the project was not approved during the trial period.
If your project is closed due to an overdue invoice, we kindly ask you to pay off your debts and your project will be reactivated.

If your project is suspended, you can reactivate the project from your subscription settings by activating the project and selecting your preferred subscription.